Collins Knowledge Base

Few parts of the job test a towing operator like towing in dark and rainy conditions. Visibility drops, traction changes, and traffic becomes less predictable. Yet recoveries still have to be...

When every tow truck looks the same, and every dispatcher answers the phone, what really separates a towing business that fades into the background from the one customers remember? In today’s...

As we approach the final quarter of the year, towing and recovery companies face a critical decision: whether to delay equipment purchases until next year or to move now. At Collins...

In today’s towing landscape, operators aren’t just dragging compact cars anymore. Between wider SUVs, stretched trucks, EVs with battery packs, and crossover-coupes with electronic steering, modern vehicles demand more from towing...

When it comes to professional towing, equipment is more than just a tool—it’s the foundation of reliability, safety, and performance. Every operator knows that roadside recovery can present some of the...

For decades, towing professionals have trusted Collins Manufacturing for reliable, innovative dollies that get the job done—especially when working in tight, high-pressure situations. Now, we’re proud to introduce our most advanced...

Towing isn't what it used to be. Vehicles have changed—and dramatically so. From heavier electric vehicles (EVs) to larger SUVs packed with technology, towing newer vehicles now requires more than just...

For families with young children, experiencing a roadside emergency is more than inconvenient—it can be frightening, confusing, and emotionally overwhelming. A sudden breakdown or accident can leave parents scrambling to stay...

In late 2024, the Federal Trade Commission (FTC) released its much-anticipated "Junk Fee" rule. Initially, the proposal raised concerns across various industries, including towing and recovery, due to its broad potential...

In recent years, Americans are holding onto their cars longer than ever before. According to the latest industry data, the average age of vehicles on U.S. roads has reached a record...

Electric vehicles (EVs) are rapidly gaining popularity as environmentally friendly alternatives to traditional gasoline-powered cars. As EV adoption increases, towing companies encounter new challenges unique to these vehicles. Unlike conventional vehicles,...

Fuel stations are a common place where vehicles experience mechanical issues or other problems requiring towing services. Whether due to fuel pump issues, a flat tire, or engine trouble, towing from...

Success hinges on efficiency, safety, and reliability in the towing industry. One way owners and managers can ensure their business thrives is through the process of upfitting—not only modifying individual fleet...

Potential customers often turn to the internet to find the services they need, making a strong online presence for your towing company essential. Whether you're an established business or a new...

It is crucial for tow truck owners and managers to prioritize the safety and well-being of their employees working in cold-weather environments. One of the significant risks faced by towing operators...

In the realm of occupational hazards, few professions are as fraught with danger as towing. Tow truck drivers work tirelessly, often in adverse conditions and high-pressure situations, to clear roadways and...

The tow truck industry faces numerous daily hazards, making a robust safety culture essential. Fostering a culture of safety goes beyond mere compliance; it's about nurturing an environment where every individual...

Summer is typically the busiest time of the year for towing companies, with increased traffic, more vehicles on the road, and higher demand for towing services due to vacations and road...

Towing a semi-truck is a complex and potentially dangerous task that requires skill, precision, and a deep understanding of safety protocols. Unlike towing a standard vehicle, semi-trucks have unique challenges due...

Clear and transparent communication are critical components of customer satisfaction and trust, especially in the towing industry. When your vehicle breaks down or you find yourself in need of a tow,...

As winter descends upon us, the challenge of keeping roads clear of snow and ice becomes a top priority for states facing harsh weather conditions. While traditional methods like rock salt...

Winter weather poses unique challenges for towing companies, requiring heightened attention to detail and adherence to safety protocols. Failing to address specific considerations can lead to safety hazards, potential damage, legal...

Towing companies play a crucial role in our everyday lives, helping us in times of distress and emergencies. Behind these indispensable services are towing company owners who navigate a challenging industry....

Working for a towing company can be physically demanding. Towing professionals often find themselves in challenging conditions, whether dealing with a heavy load, working in adverse weather, or operating powerful machinery....

Social media has become essential for businesses to promote their products and services, and towing companies are no exception. With over 4.59 billion social media users worldwide, promoting your towing services...

In the dynamic world of towing, the old adage "quality over quantity" couldn't ring truer. As owners and managers of towing companies, your fleet's success hinges not only on the number...

In the fast-paced world of towing companies, the road to success often involves thinking outside the tow truck. Towing companies, like any other business, can benefit immensely from strategic partnerships with...

If you're like most business owners and managers, you're constantly on the lookout for ways to grow your revenue. Expanding a tow truck business into vehicle repossessions can be a lucrative...

Did you just take a huge sigh of relief as you filed last year's income taxes?  As a small business owner, tax season can be a stressful time of the year....

As a business owner, tackling challenges is an inevitable part of your journey. Whether running a small startup or a large corporation, you’re bound to encounter obstacles that test your skills,...

As a towing company owner or manager, your top priority is getting your customers’ vehicles to their destinations quickly and safely. However, did you know that regular vehicle maintenance is just...

Owning and managing a business requires attention to detail. Depending upon where your business is licensed and your area of operation, you must adhere to a broad spectrum of rules and...

Attracting customers to a towing business is an interesting challenge since many people don’t think about towing companies until they have a need.  Marketing to prospective customers means making your business...

In 2020, AAA reported that a tow truck driver is killed every six days.  Those in the tow truck industry belong to one of the most hazardous occupations in the modern...