One of the best ways to get more customers and increase your profits is by establishing your reputation as a professional towing company in your community. Running a well-operating business requires many fundamentals, but perhaps the most important is to have highly qualified employees on your team. Providing thorough, ongoing training is an integral part of any business, and one of the premier training programs for the towing industry is WreckMaster Certification.
What is a WreckMaster Certification?
The WreckMaster Certification is the highest training standard in the industry. Those who pass the exam are provided with an official WreckMaster photo ID card and certificate valid for three years. Holding this certification shows the employee has demonstrated critical safety knowledge and understanding of the job requirements. When your team members are certified, your company may also qualify for higher-profile towing contracts. You can learn more about WreckMaster’s training programs on their website, wreckmaster.com.
Why should you ensure your team is well trained?
It should be no surprise that when your employees are better able to perform their jobs, your customers will be happier and more likely to share their experiences with friends and family. When that word spreads, you’ll begin receiving more calls for service. However, there are many other benefits good training programs bring to your business:
- Your employees operate more safely. The towing industry is one of the most dangerous, with high injury and death rates. Trained employees are more likely to understand and follow safety protocol, keeping your reputation and insurance rates well managed.
- Your equipment will last longer. Trained employees know how to use the equipment correctly and are less likely to damage it from negligence or general misuse. Keeping your equipment well-maintained and operating longer will save your business a lot of money–even in the short term.
- Trained employees get the job done faster. When employees know the procedures and how to operate equipment properly, they can work more quickly and efficiently. You can send them out on more calls, and your customers will be thrilled with the quick service.
- Your employees will participate in continuous improvement. Training always provides employees with new skills and ideas about how to perform their jobs better. Your employees will be prepared to help you develop ways to improve the service you provide to your customers.
- Your company will be more profitable. All of these factors lead to fewer equipment repairs and replacements, lower insurance rates, less employee turnover, and higher customer satisfaction.
How can Collins Manufacturing help?
We have a history of working with our customer companies to help them achieve success. While you’re focused on running your business, allow our pros at Collins Manufacturing to introduce you to top-of-the-line towing equipment your employees and customers will love. Our Collins Manufacturing’s Hi-SpeedⓇ Dolly and Carrier Dolly systems are easy, safe to operate, light to transport, and durable to handle the toughest towing jobs. By providing our towing solutions for your employees, you’ll make their lives easier and see their job satisfaction grow.
Collins has been an industry leader in towing equipment for over 45 years. Our Hi-SpeedⓇ Dolly and Carrier Dolly systems provide towing professionals with lightweight solutions durable enough to get even large vehicles out of challenging situations and transport them safely wherever they need to go. Our products are designed with safety first to keep your employees safe while attaching and moving vehicles. Visit our website or give us a call to learn more about our products.
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